Raa88 Privacy Policy — Our Commitment to Your Data
Your privacy is our priority. This policy explains how raa88 collects, uses, stores, and protects the personal information of users in Malaysia.
Last updated: 2026. This policy applies to all users of the raa88 platform.
Information We Collect
When you register and use the raa88 platform, we collect various types of information to ensure our services function properly and securely. This information is organised into several main categories:
Full name, email address, phone number, date of birth, and identity verification details required during account registration.
Transaction details in MYR (RM), local payment methods, and records of deposits or withdrawals processed through the platform.
Device type, operating system, browser, IP address, screen resolution, and other technical information automatically transmitted when you access the platform.
Records of activity on the platform, including games played, session duration, settings preferences, and interactions with platform features.
How We Use Your Information
Raa88 only uses the information collected for legitimate and necessary purposes in operating the platform. The following are the primary purposes for which your data is used:
- Account management: Creating, verifying, and securely managing your user account.
- Transaction processing: Processing deposits, withdrawals, and all financial transactions in MYR via local Malaysian payment methods.
- Platform security: Identifying and preventing fraudulent activity, money laundering, or any misuse of the platform.
- Customer support: Helping you resolve any technical issues or queries related to your account and our services.
- Service improvements: Analysing aggregated usage patterns to improve the user experience and platform stability.
- Legal compliance: Complying with applicable laws and regulations in Malaysia.
Raa88 will not use your information for any purpose beyond the scope stated above without obtaining your consent first.
Cookie Usage & Session Tracking
The raa88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small files stored on your device when you visit our website.
The types of cookies we use include:
- Session cookies: Required to maintain your logged-in status while using the platform. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saving your preferences such as language and display settings for a consistent experience across sessions.
- Analytics cookies: Helping us understand how users interact with the platform in general, without identifying any specific individual.
- Security cookies: Used to detect and prevent suspicious or unauthorised activity.
You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the raa88 platform.
Data Storage, Security & Information Sharing
Raa88 uses SSL encryption technology and multi-layered security measures to protect all data stored and transmitted through our platform.
Payment information and sensitive personal data are stored on protected servers, accessible only to authorised personnel.
Raa88 does not sell or rent users' personal information to any third party for marketing purposes.
We may share necessary information with payment processors, technical service providers, or lawful authorities in accordance with Malaysian legal requirements.
Data retention periods vary depending on the type of information and operational requirements. Active account information is retained for as long as your account remains active. Transaction records are kept in accordance with applicable legal requirements. Once an account is closed, data will be deleted within a reasonable timeframe unless retention for a longer period is required by law.
User Rights & How to Contact Us
As a raa88 platform user, you have certain rights regarding your personal information. We respect these rights and will assist you in exercising them promptly.
Request a copy of the personal information we hold about you.
Update or correct any inaccurate information in your account.
Request the deletion of your personal data, subject to applicable legal requirements.
Privacy Policy Updates
Raa88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices or legal requirements. Users will be notified of any significant changes through the platform. Continued use of the platform after changes are published constitutes acceptance of the revised policy.
Contact Our Privacy Team
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact us by email at [email protected]. Our team will respond to your enquiry within a reasonable timeframe. You may also visit the FAQ for more information.